Everyone deserves accessible, shame-free living space.
About
Hi! My name is Angel (they/them) and I offer cleaning, tidying, organizing, and other access supports on a sliding scale.
I specialize in judgment-free access care for anyone whose schedule, symptoms, or mobility is preventing them from maintaining an accessible home.
Payment
I offer sliding scale payment options of $5 – 50 per hour. You decide the exact hourly rate within that range (please pay however much is financially honest and safe for you). Unless other arrangements have been made, clients pay for their appointment at the end of their session. I accept Venmo, CashApp, PayPal, and cash.
Health and Safety
I use low-scent and no-scent products upon request. Please let me know if anyone in your home has any allergies, chemical sensitivities, sensory needs, or other access needs that may be impacted by work done during your appointment.
I am fully Covid vaccinated and can show my vaccination card. I wear my mask for the entire session (except for water and food breaks). I take public transportation and ride my bike to most appointments. If you or someone in your home or pod is high-risk or immunocompromised, I will gladly adjust my safety protocols and practices to accommodate your needs as best I can. Please contact me for more information.
Service Areas
- San Francisco
- Mission District, Potrero Hill, Mission Bay, Dogpatch, Bayview, Hunters Point, Silver Terrace, Portola Place, SoMa, Lower Haight, Hayes Valley, South Beach, Mid-Market, Tenderloin, Polk Gulch, Nob Hill, Lower Nob Hill, Chinatown, Belden Place, Embarcadero, Telegraph Hill, North Beach, Fisherman’s Wharf, Russian Hill, Japantown, Western Addition, Marina District, Cow Hollow, Presidio Heights, Laurel Heights, Jordan Park, Anza Vista, Lone Mountain, Lake Street, Richmond District, Sea Cliff, Outer Richmond, Outer Sunset, Sunset District, and Parkside.
- Please note: appointments located in other San Francisco neighborhoods may be considered on a case-by-case basis.
- Oakland
- West Oakland, Uptown, Downtown, Chinatown, Old Oakland, Fruitvale, Coliseum, Dimond, and Glenview
- Berkeley
- Downtown, North Shattuck, Telegraph Avenue District, Lorin District, UC Berkeley
- El Cerrito
- Albany
- Alameda
Scheduling
For Fall 2021, access support appointments are available Mondays, Wednesdays, Thursdays, Fridays, and Saturdays.
Book your appointment here.
Contact
Angel (they/them)
info@angeljae.com
Cleaning
I offer standard and deep cleaning for kitchens, bathrooms, living rooms, dining rooms, bedrooms, offices, and other rooms. Cleaning services can be combined with tidying, organizing, and other supports.
Includes:
| Dusting and sanitizing surfaces* | |
| Sweeping, vacuuming, and mopping* | |
| Removing trash, recycling, and compost | |
| Dishes and laundry | |
| * Only applies to reachable areas |
Tidying and Organizing
I offer gentle and practical support for maintaining tidy and organized home spaces. I’m happy to execute your organization plans, co-create tidying strategies with you, listen to you process aloud what tasks need to be accomplished, and more.
Tidying and organizing can be combined with cleaning and other supports.
Includes:
| Light tidying (putting items back in place) | |
| Re-organizing items within or between rooms | |
| Optimizing storage areas, shelves, drawers, etc. | |
| Sorting, separating, and removing | |
| Creating organization and tidying strategies |
Other Access Supports
Depending on your specific access needs, standard cleaning, tidying, and organizing may be more effective when combined with other supports.
Includes:
| Plant care, light yardwork | |
| Re-arranging furniture | |
| Packing/unpacking boxes | |
| Loading/unloading storage units, vehicles | |
| Body doubling (work on something alongside you) |
Client references are available upon request.
FAQs
Q: What is “access support”?
A: I define access support as anything that addresses someone’s access needs (the things someone needs to communicate, participate, or otherwise be included in a space). I specialize in providing access support for people in their homes and living spaces.
Q: What does “sliding scale” mean?
A: Sliding scale payment means that clients pay an hourly rate within a given range. My current sliding scale hourly rate is $5 – 50 per hour (not including tips). I don’t ask for tips but you’re welcome to tip if you want to. You decide your exact hourly rate within the $5 – 50 range based on your financial safety. I expect clients to pay the highest hourly rate that is healthy and safe for them to pay. While appreciated, there’s no need to explain or justify your payment amount.
Q: Do I need to do anything before my appointment?
A: Before your appointment please make sure you’ve notified me of any allergies, sensitivies, or other access needs that I need to consider.
Q: How do I schedule my appointment?
A: Schedule your appointment here.
Q: Do you bring your own supplies or should I provide supplies for you to use?
A: I’ll bring general cleaning supplies: rags, sponges, brushes, dustpan, multisurface cleaning sprays, duster, etc. Please let me know if you have any chemical sensitivities or allergies before your appointment. If there are any specific cleaning sprays, foams, polishes etc. that you prefer or if there are more specialized supplies required, you would need to provide those. For example: glycerine soap for leather, stone sealers, or silver polish.
Q: Is it okay if I give you specific instructions?
A: Yes! I welcome any guidance, feedback, or requests that will improve the quality of care I can provide you.
Q: Do you help with other things that aren’t listed?
A: Generally, yes. Please feel free to ask about any tasks that would be helpful for you. I’m also happy to collaboratively identify possible tasks after you’ve shared more about your situation and access needs.
Q: I’m not sure about what needs to be cleaned or organized, is that okay?
A: Of course that’s okay! I may ask for some guidance before and during your appointment, depending on the tasks you’ve requested. However, I will ask in ways that are as accessible and manageable as possible for you.
Q: My energy/capacity fluxuates and is sometimes unpredicatable. I may not be available to explain things or answer questions for my appointment. Are you okay with that?
A: Yes, I’m okay with that! If you experience symptoms or flare-ups (ex: pain, fatigue, confusion, anxiety, “brain fog”, etc.) at any point during your appointment, I will adjust my approach to accommodate. That may mean skipping certain requested tasks until another time, slowing my pace, or completing the tasks as best I can without your guidance. These adjustments may change your appointment duration.
Q: I need to reschedule or cancel my appointment. How do I do that? What’s your rescheduling and cancellation policy?
A: The confirmation email you received after booking your appointment contains a link to reschedule or cancel. It’s free to make changes to your appointment up until the scheduled appointment time. If you need to cancel your appointment once I’ve arrived or if you don’t show up to your appointment, I ask that you reimburse me for the commute to and from your home (usually ranges from $7 – 15 depending on location). However, it’s free to make changes to your appointment after it’s already started.
Q: Can I book an appointment with you even though my city/neighborhood isn’t listed in your service area?
A: Within San Francisco, Oakland, and Berkeley: there are some neighborhoods where I don’t usually provide service because those locations are harder for me to commute to or otherwise access. For cities outside of San Francisco, Oakland, El Cerrito, and Berkeley, I provide my services on a case-by-case basis. Please feel free to contact me with more information about your situation and location.
Q: How do I contact you?
A: If you saw my posts on social media, you are welcome to message me on those platforms. Otherwise, my email is info[at]angeljae[dot]com.